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We provide end-to-end technical support for end users, specifically tailored for B2B tech companies. Our service combines deep expertise in critical operations, IT governance, and a consultative approach, ensuring high service quality and maximum system availability.
We deliver specialized support through three core service areas: Service Desk, Field Service and S3 International (Specialized User Support Service).
All supported by a dedicated Process & Planning division, grounded in the ITSM (IT Service Management) framework.
Centralize all IT requests in one place. Our Service Desk handles Tier 1 and Tier 2 support with speed, traceability, and organization. More than a help desk, it’s operational efficiency for your daily tech environment.
On-site technical support designed for companies with decentralized operations across Brazil and South America. We deliver SLA-guaranteed service visits with a focus on quality and speed.
An exclusive support model for software companies and ERP vendors.
S3 provides specialized technical assistance with integrated IVR, databases, and AI, ensuring efficient and personalized support.
We specialize in supporting complex tech environments. Our expert team leverages advanced processes and technologies to ensure fast, reliable, and scalable service continuity.
We use automated, integrated digital tools to make your support agile, adaptable, and cost-effective. Expect multichannel service and rapid resolutions as standard.
We operate across Latin America with audit-ready digital support aligned with national and international standards. Our team is equipped to serve companies operating in multiple markets and languages.
+1 (407) 214 - 6115
Brazil – Mexico – Chile – Argentina – Uruguay – Ecuador – Colombia – United States – Portugal – Spain – Italy
+1 (407) 214 - 6115
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