Telesales & Omnichannel CS

Telesales & Omnichannel Customer Service

Prospecta offers a strategic Omnichannel Telesales solution for B2B companies aiming to boost sales and improve customer service. We deliver personalized, efficient communication in two key formats:

  • Outbound: Direct outreach focused on conversion and qualified opportunities, offering products or services through active engagement.

  • Inbound: Multichannel support for inquiries and requests via phone, WhatsApp, chat, and other digital platforms.

All projects are customized, with trained sales agents aligned with your company’s tone and culture.

Why choose Prospecta?

Skilled Sales Agents: Experts trained in performance-driven sales and ongoing development.

24/7 Availability: Round-the-clock support, tailored to your project’s needs.

International Reach: Operated from Brazil, serving clients across Latin America, US, and Portugal.

Specialized Customer Service: Support across multiple industries: consumer goods, finance, telecom, and manufacturing.

Multichannel Support: Integrated service via phone, WhatsApp, chat, social media, and smart automation tools.

Proprietary Technology: In-house developed solutions designed to optimize both customer experience and results

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